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Make an Appointment


SCHEDULING: Same day appointments are available for urgent needs, but are limited.  To schedule a same-day appointment, please call at 8:00 A.M. Pre-scheduling options are available for non-urgent and well child check appointments. We recommend scheduling well checks 1-2 months in advance to ensure availability.

CANCELLATION: To cancel an appointment, you must call 24 hours in advance for a prescheduled appointment and at least 2 hours in advance for a same day appointment. Appointments cancelled without the appropriate notice will be considered a “no-show”.
 
ARRIVAL TIME: Plan to arrive at least 20 minutes before your first appointment and 10 minutes before all subsequent appointments. Late arrivals (10 minutes or later) may be offered a later appointment if available or you may be asked to reschedule. A rescheduled late arrival will be considered a “no-show”.  
 
NO-SHOW: A rescheduled late arrival, appointments cancelled without sufficient notice or not showing up for your scheduled appointment is counted as a “no-show”.  After 2 “no-shows”, you will receive a letter stating that you will not be able to scheule double appointments or Saturday Physicals. Any subsequent “no-shows” may lead to discharge from the practice.

BEHAVIOR STANDARD: We strive to provide a safe environment for our children, families, and staff. When in the clinic it is important to speak and behave in a manner that is respectful of the eyes and ears of everyone present. This respect should also be maintained when communicating on the phone.  Inappropriate behavior may result in being discharged from our practice.  If you have any questions or concerns, please request to speak with the clinic manager.