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Make an Appointment

All visits require an appointment except in the case of an emergency.  If you walk in without an appointment, our front office will notify you of any open appointment slots available that day for you to schedule a visit.


SCHEDULING: Same day appointments are available for urgent needs, but are limited.  To schedule a same-day appointment, please call at 8:00 A.M. Pre-scheduling options are available for non-urgent and well child check appointments. We recommend scheduling well checks 1-2 months in advance to ensure availability.

CANCELLATION: To cancel an appointment, you must call 24 hours in advance for a prescheduled appointment and at least 2 hours in advance for a same day appointment. Appointments cancelled without the appropriate notice will be considered a “no-show”.
 
ARRIVAL TIME: Plan to arrive at least 20 minutes before your first appointment and 10 minutes before all subsequent appointments. Late arrivals (10 minutes or later) may be seen, however, patients arriving on time will be seen first and you might experience an extended wait time. If you are more than 15 minutes late, a later appointment will be offered if available or you may be asked to reschedule. A rescheduled late arrival will be considered a “no-show”.  
 
NO-SHOW: A rescheduled late arrival, appointments cancelled without sufficient notice or not showing up for your scheduled appointment is counted as a “no-show”.  After 2 “no-shows”, you will receive a letter stating that with the next “no-show”, you will no longer be able to pre-schedule appointments. After 4 “no-shows”, we unfortunately will have to discharge you from our practice.  If you no show to a well check appointment scheduled on a Saturday, you will no longer be allowed to preschedule Saturday appointments.
 
BEHAVIOR STANDARD: We strive to provide a safe environment for our children, families, and staff. When in the clinic is it important to speak and behave in a manner that is respectful of the eyes and ears of everyone present. This respect should also be maintained when communicating on the phone.  Inappropriate behavior may result in being discharged from our practice.  If you have any questions or concerns, please request to speak with the